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Missing K'NEX parts
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Missing K'NEX parts service

This section of the website explains the "Missing K'NEX parts service" operated by the K'NEX User Group on behalf of K'NEX and Tomy.

If you have purchased a new K'NEX set for use in the home in the last 6 months, whether from a shop or an online retailer, there is a small possibility that the set is missing one or more parts, or includes one or more broken parts. If this is the case, please accept the apologies of K'NEX for the inconvenience this has caused to you.

In most cases, we will be able to replace the missing parts, free of charge.

If your K'NEX set name and reference number is listed below, please click on the name of that set to find out how to request the missing parts.

If your K'NEX set name and reference number is not listed below, please click on the first option below, entitled "My K'NEX set is not listed here".
Missing K'NEX parts service
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Latest News

Our missing K'NEX parts service is now available worldwide (except in the USA and Canada)